Effective Date: January 1, 2024

At Dentitis, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including Logbook, Connect, and Conferences platforms.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, and professional credentials
  • Academic Information: College ID, department, MDS registration number, and academic records
  • Clinical Data: Patient case records, treatment plans, and clinical notes (anonymized when shared)
  • Usage Data: How you interact with our platforms, features used, and preferences
  • Technical Data: IP address, browser type, device information, and cookies

2. How We Use Your Information

We use the collected information for the following purposes:

  • Provide, maintain, and improve our services
  • Verify your identity and academic credentials
  • Process payments and manage subscriptions
  • Send important updates, notifications, and support communications
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations and regulatory requirements
  • Prevent fraud and ensure platform security

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share specific information
  • Service Providers: With trusted third-party vendors who assist in operating our platforms
  • Legal Requirements: When required by law, court order, or government regulation
  • Safety and Security: To protect our users, platform integrity, or public safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement comprehensive security measures to protect your information:

  • End-to-end encryption for sensitive data transmission
  • Secure servers with industry-standard security protocols
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Data backup and disaster recovery procedures
  • Employee training on data protection and privacy

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data (subject to legal requirements)
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing of your data for specific purposes
  • Withdrawal: Withdraw consent for data processing where applicable

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and recommendations
  • Ensure platform functionality and security
  • Improve user experience and performance

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our agreements
  • Support business operations and analytics

When we no longer need your information, we securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

  • Standard contractual clauses approved by regulatory authorities
  • Adequacy decisions for countries with equivalent data protection standards
  • Other appropriate safeguards as required by applicable law

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying in-app notifications

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

Questions About Privacy?

If you have any questions about this Privacy Policy or our data practices:

📧 hello@dentitis.com

📍 Dentitis Team, India