1. Refund Eligibility
We offer refunds under the following conditions:
- Within 7 days of purchase if the service is not as described
- If you experience technical issues that prevent you from using the service
- If you accidentally purchased multiple subscriptions
2. Refund Process
To request a refund:
- Contact our support team at hello@dentitis.com
- Provide your account details and reason for refund
- Our team will review your request within 2 business days
- If approved, refunds will be credited within 5-7 business days
3. Non-Refundable Items
The following are not eligible for refunds:
- Usage of the service beyond 7 days
- Custom development work
- Training sessions
- Enterprise plan customizations
4. Subscription Cancellation
You can cancel your subscription at any time. The cancellation will take effect at the end of your current billing period. No refunds will be provided for the remaining period of an active subscription.
5. Contact Information
For any questions about our refund policy, please contact us at hello@dentitis.com